We have drafted this cookie policy to inform visitors and users about how “cookies” (“Cookies”) and similar technologies are used on the site https://www.qura.co/ (“Site”) and on our platform https://app.qura.co/ (“Platform”) and to help you make informed decisions while browsing.
We invite visitors and users to read and understand this cookie policy, in conjunction with our privacy policy.

Data ControllerThe data controller of personal data is Qura s.r.l. with its registered office in Bologna, via Guglielmo Marconi 45, registered with the Bologna Companies Register, tax code 04314601206 and VAT no. 04314601206 (“Company” or “Data Controller”). The Data Controller can be contacted at the following email address: gio@qura.co.

Definition of CookiesCookies are small text files that are downloaded to a user's or visitor's device when they visit a site or an app. Cookies are used to store and receive identifiers and other information on computers, smartphones, and other devices. Cookies have various purposes, including allowing for efficient navigation on the site, providing services, understanding the information that the Data Controller receives, and generally improving the browsing experience. Depending on their function and purpose, Cookies can be classified as technical Cookies, profiling Cookies, and third-party Cookies.
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Technical Cookies
The use of technical Cookies does not require the user’s consent pursuant to art. 122 paragraph 1 of D. Lgs.196/2003 and articles 13 and 14 of Regulation EU 2016/679. Among the technical Cookies, we highlight the essential Cookies, also known as “strictly necessary,” which enable functions without which it would not be possible to use a site correctly. These Cookies are saved on the user's device only during the user’s active session on the site.

Profiling Cookies
Profiling Cookies aim to analyze user behavior for marketing purposes. The use of these Cookies requires prior acquisition of the user’s freely given informed consent under art. 23 of D. Lgs. 196/2003 and the provisions of Regulation EU2016/679, through the banner that appears on the first visit to the Site. This consent can be revoked at any time. Refusal of consent to the use of profiling Cookies will not interfere with the ability to access the Site and the Platform, except the inability to access those functions or content that use the aforementioned Cookies.
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Third-party Cookies
Third-party Cookies allow the acquisition of browsing data with the aim of knowing the tastes and needs of the user, for statistical purposes. Refusal of consent to the use of third-party Cookies will not interfere with the ability to access the Site, except the inability to access those features or content that use the aforementioned Cookies.

Depending on the duration, Cookies can be divided into (i) session Cookies, in which case the cookies are immediately deleted upon closing the browsing browser; (ii) persistent Cookies, in this case, the cookies remain inside the browser for a specific period of time. They are used, for example, to recognize the device that connects to the site, facilitating user authentication operations.

Cookies we use

Cookies used on the SiteThe following table shows the Cookies currently used by the Data Controller on the Site.
We constantly update this cookie policy to ensure maximum transparency regarding our use of Cookies. We advise users to regularly review this table and the cookie policy in general.
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• CookieConsent
Type: Necessary (Third Party – Cookiebot)
Duration: 1 year
Description: Stores the user's consent status for the current domain cookies.

• _ga
Type: Marketing (Third Party – Google Analytics)
Duration: 2 years
Description: Used to send data about the visitor's device and behavior to Google Analytics. Tracks the visitor across devices and marketing channels.

• _gid
Type: Marketing (Third Party – Google Analytics)
Duration: 24 hours
Description: Used to distinguish users on a daily basis.

• _gat
Type: Marketing (Third Party – Google Analytics)
Duration: 1 minute
Description: Used to throttle request rate.

• intercom-id
Type: Functional (Third Party – Intercom)
Duration: 9 months
Description: Uniquely identifies the visitor to provide support via Intercom chat and store conversation history.

• intercom-session
Type: Functional (Third Party – Intercom)
Duration: 1 week
Description: Stores user session information to keep them connected to Intercom between pages and during subsequent visits.

Cookies used on the PlatformThe following table shows the Cookies currently used by the Data Controller on the Platform. We constantly update this cookie policy to ensure maximum transparency regarding our use of Cookies. We advise users to regularly review this table and the cookie policy in general.
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• __client
Type: Necessary (Third Party – Clerk)
Duration: Session
Description: Used to manage authentication and keep the user connected to the platform during the session.

• __clerk_session
Type: Necessary (Third Party – Clerk)
Duration: 1 week
Description: Allows recognition of authenticated users across various pages and during subsequent visits.

• intercom-id
Type: Functional (Third Party – Intercom)
Duration: 9 months
Description: Uniquely identifies the visitor to provide support via Intercom chat and store conversation history.

• intercom-session
Type: Functional (Third Party – Intercom)
Duration: 1 week
Description: Stores user session information to keep them connected to Intercom between pages and during subsequent visits.

• mp_mixpanel
Type: Marketing (Third Party – Mixpanel)
Duration: 1 year
Description: Used to gather information on platform usage and analyze user behavior to improve the service.

• mp_mixpanel__c
Type: Marketing (Third Party – Mixpanel)
Duration: 1 year
Description: Used to identify unique visitors and analyze user activity on the platform.

On the Site and the Platform, third-party cookies are also operational, i.e., cookies created by a website other than the one the user is currently visiting, including cookies aimed at the presence of parts of the page visited generated directly by these sites, integrated into the Platform and Site and reporting contents from social networks (Facebook, Instagram, etc.).
This is because a site can contain elements (images, maps, sounds, specific links to web pages of other domains, etc.) that reside on servers different from the one visited.
To view the complete and always updated list of third-party cookies, deselect and activate cookies, please consult the “cookie preferences” page.
The management of information collected by third parties is governed by the respective privacy and cookie policies of third parties, to which express reference is made by consulting the mentioned policies.

Cookies used on the PlatformThe following table shows the Cookies currently used by the Data Controller on the Platform. We constantly update this cookie policy to ensure maximum transparency regarding our use of Cookies. We advise users to regularly review this table and the cookie policy in general.
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• __client
Type: Necessary (Third Party – Clerk)
Duration: Session
Description: Used to manage authentication and keep the user connected to the platform during the session.

• __clerk_session
Type: Necessary (Third Party – Clerk)
Duration: 1 week
Description: Allows the recognition of authenticated users across different pages and during subsequent visits.

• intercom-id
Type: Functional (Third Party – Intercom)
Duration: 9 months
Description: Uniquely identifies the visitor to provide support through Intercom's chat and keep a conversation history.

• intercom-session
Type: Functional (Third Party – Intercom)
Duration: 1 week
Description: Stores user session information to keep them connected to Intercom between pages and during subsequent visits.

• mp_mixpanel
Type: Marketing (Third Party – Mixpanel)
Duration: 1 year
Description: Used to collect information about platform usage and analyze user behavior to improve the service.

• mp_mixpanel__c
Type: Marketing (Third Party – Mixpanel)
Duration: 1 year
Description: Used to identify unique visitors and analyze user activity on the platform.

On the Site and the Platform, third-party cookies are also operational, meaning cookies created by a website other than the one the user is currently visiting, including cookies aimed at parts of the visited page generated directly by said sites, integrated into the Platform and the Site, and featuring social network content (Facebook, Instagram, etc.).
To view the complete and always updated list of cookies, please consult the aforementioned page.
The management of information collected by third parties is governed by their respective privacy and cookie policies of third parties, which are expressly referred to by consulting the aforementioned page.

How to manage non-essential CookiesYou can change your mind about the use of non-essential Cookies simply by changing the consent settings in the Company’s banner.
It is understood that non-essential cookies will not be stored by following the instructions provided by the main browsers available at the following links:

Google Chrome
Mozilla Firefox
Microsoft Edge
Opera
Apple Safari

For more information about Cookies, please visit the following links:

Google
Mozilla
Microsoft
Opera
Apple Safari
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Data Processing MethodsThe processing of personal data is carried out through computerized procedures by duly authorized persons for processing within the necessary limits for the execution of activities concerning the user’s data.

Any involved third parties are required to assume specific contractual obligations according to the applicable regulations on data protection, including the subscription of the EU standard contractual clauses approved by the European Commission; in the absence of adequacy decisions according to Article 45(3) of the GDPR, the Controller will request, according to art. 49 of GDPR, the possibility of transferring personal data to a Third Country by the pre-acquisition of specific consent from the data subject.
For more information, including those relating to the transfer of personal data, please write to the e-mail address: gio@qura.co.

Consequences of data disclosure refusalYou can simply change your consent settings in the Company’s banner if you change your mind about using non-essential Cookies.
It is understood that non-essential Cookies may be refused simply by changing the consent settings in the Company banner.

The instructions provided by the main browsers are available at the following links:

Google
Mozilla Firefox
Microsoft Edge
Opera
Apple Safari

To learn more about Cookies, please visit:

Google Chrome
http://www.youronlinechoices.com‍

Processing ProcedureThe processing and storage of user Data will primarily take place in Europe, on servers of the third-party companies engaged and duly appointed as Data Processors. Personal Data may be transferred to systems used by the Data Controller and/or third-party companies engaged and duly appointed as Data Processors, in compliance with the regulations applicable to personal data protection and, in the absence of an adequacy decision pursuant to Article 45, paragraph 3, GDPR, the Data Controller will request specific consent from the data subject for the possibility of transferring Personal Data to a Third Country.
The Data Controller guarantees that each of such entities assumes specific contractual obligations in compliance with the data protection regulations in force. For more information, including those related to the transfer of personal data, please write to the email address: gio@qura.co.

Right to Access, Modify, and Delete DataThe data subject has the rights provided by GDPR, within its limits and conditions:

(a) access to data (art. 15): the data subject has the right to obtain confirmation from the Data Controller on whether or not personal data concerning them is being processed and, if so, access the personal data in a commonly used electronic format and some information on processing (e.g., purposes);
(b) rectification of the Data (art. 16): the data subject has the right to obtain without undue delay the rectification of inaccurate personal data concerning them;
(c) erasure of the Data or “right to be forgotten” (art. 17): the data subject has the right to obtain from the Data Controller the erasure of personal data without undue delay and the Data Controller is obliged to erase personal data without undue delay;
(d) restriction of processing (art. 18): the data subject has the right to obtain from the Data Controller restriction of processing;
(e) data portability (art. 20): the data subject has the right to receive the personal data concerning them, which they have provided to a Data Controller, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided;
(f) Objecting to the processing (art. 21): the data subject has the right to object, on grounds relating to their particular situation, at any time to processing of personal data concerning them, including profiling based on those provisions.

UpdatesThe Data Controller reserves the right to update this Cookie Policy and invites
Users to check the latest version available for viewing.
For more information, including those concerning the transfer of Personal Data, please write to the email address: gio@qura.co.